Structured accounts-receivable chasing, letter of demand coordination and specialist debt-recovery referrals for unpaid invoices.
Nothing kills cash flow like a $30k invoice that sits on 60+ days. TaxAssist Oxley runs receivables chasing for clients on our monthly bookkeeping service — polite reminders on day 7, firmer follow-ups on day 30, formal second reminder on day 45 — and for clients who prefer to chase in-house we set up automated Xero reminders and reporting so nothing slips through the cracks.
Where an invoice reaches 60 days despite reminders, we coordinate a formal letter of demand — either drafted in house at a fixed fee, or via one of our specialist debt-recovery partners who can escalate to court where necessary. We also help clients decide whether it's worth pursuing (the answer is often no for amounts under $2k) and how to structure future contracts to prevent the same scenario recurring.
We are not credit collectors or lawyers. We manage the book-keeping side and refer where escalation is needed.
Automate first-touch reminders in your accounting software, ring the client on day 21 (not email), and put clear stop-supply terms in your contracts. Small process changes move the needle fast.
Once you've sent a letter of demand and got no substantive response. Under $5k the collection costs usually eat the recovery, so we'll advise a small-claims application instead.
Yes — we work with trusted local debt-recovery lawyers and commercial collection agencies and refer directly.